Privacy Policy

This privacy policy explains how My Printer Guide may collect, use and protect information submitted through MyPrinterGuide.com or provided during communications with us.

Information we collect

When you submit a support request, we may collect your name, telephone number, email address, the type of printer issue, and the details you choose to include. We may also receive basic technical information normally logged by a web server, such as IP address, browser type, date and time of access, and requested pages.

How we use information

• To respond to printer-related inquiries and callback requests.
• To communicate about the specific request you submitted.
• To maintain website security, prevent spam and diagnose technical problems.
• To comply with applicable legal obligations and protect our rights.

Communications and consent

When you submit the form, you consent to being contacted by telephone, text message or email about that request. Consent is not a condition of purchase. Message and data rates may apply. You may ask us to stop non-essential communications.

Information you should not submit

Do not submit passwords, one-time codes, banking login details, payment-card numbers, card PINs, government identification numbers or other highly sensitive information through the website form.

Sharing and service providers

We may use hosting, email, security, analytics or communications providers that process information on our behalf. We do not state that personal information is sold. If advertising or analytics tools are added later, this policy and any required consent mechanism should be updated before deployment.

Data retention and security

Information may be retained for as long as reasonably necessary to respond to requests, maintain records, prevent abuse and meet legal obligations. No internet transmission or storage system is completely secure, but reasonable safeguards should be used.

Your choices

You may request access, correction or deletion of information associated with your support request, subject to identity verification and applicable legal requirements. Contact us through the website form or by phone at +1 (818) 691-4592.

Children

This website is not intended for children under 13, and we do not knowingly request personal information from children under 13.

Changes to this policy

We may update this policy when website practices or legal requirements change. The effective date above should be revised when material changes are published.